Rio Del Oro HOA
Thank you for choosing Accurate Termite and Pest Control for your community’s fumigation.
Vacate by:
Tuesday, September 5th, 8 AM
Return after:
Friday, September 8th, 6 PM
Online Webinar
Wednesday, August 16th, 6 PM
This dedicated web portal contains all of the information you need for your upcoming fumigation.
What you need to do:
1. Attend One Townhall Meeting (Find My Meeting Dates)
Sign your disclosure and notice of compliance
2. Bag and Store Perishable Food, Medications, and Supplements
See a list of food items that need to be bagged and bagging instructions below.
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3. Provide a spare key to your unit and leave all rooms accessible
NOTE: All keys are left in your unit with the door locked once we clear your unit. Be sure to have access to your unit other than the key you provide to avoid locking yourself out.
4. Vacate Accordingly
What you need to know:
The entire process is detailed in this video:
Information about Vikane®, the product being used:
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FAQ's:
The Structural Pest Control Board published the following document with Frequently Asked Questions regarding whole structure fumigation.
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Contact Information
Monday to Friday
8 AM to 5:30 PM
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Pest Control
Termite Control
Other Services
Licenses
General Contractor License
# 850092
Agricultural License
#0506300000
Structural Pest Control
License
#PR4527
Hi – I have one broken side table drawer in my bedroom that is empty. It cracks open a tiny bit. I am concerned that someone might try to force it open further and break the other drawers. Would leaving it cracked just a little be ok?
Hey Mariza. If you left it open on your own, that would be awesome. Regardless, the guys are being as careful as they can when conducting inspections.
You mentioned that factory sealed glass or metal containers do not need to be bagged, what about factory sealed plastic containers? Do they have to be bagged?
Some companies would suggest that factory sealed plastic containers are okay to leave out, but we strongly recommend that you double bag them. Better safe than sorry.
Hi,
Following up on my inquiry on 8/29/2023. Please confirm you have received the lockbox code for Unit **** via email. I emailed it on 8/29/23.
Thanks.
Hey Eva. We do have your cod on file.
Hello, my name is Rochelle Vincent.
I wanted to let you know I have. a crawl space. I don’t know for sure if I need to have cover shoes. You literally have to get down on your hands and knees to get in there. Do I need to make space for you to get in there to look inside there? I also have a drawer next to my bed, the night table. the drawer on the bottom cannot come out unless you end up breaking it. Do I have to have it open anyway? The only way I can do that is to take the top tour out and place it on the bed There’s nothing in that bottom door other than cable cords There is an attic. next to my bed. Um, it’s up top ceiling. Just turn the little tabs on the top and it’ll open. You’re going to need a ladder. I don’t even know what cover shoes look like. I will open up the crawl space for you. Thank you very much, Rochelle Vincent.
Hi Rochelle. Thanks for the heads up. By law, drawers, cabinets, crawl spaces, and attic covers must be left open for fumigation. Best would be for you to leave those spaces open prior to your departure. If the inspectors has to force anything open we cannot make any reimbursements for resulting damages.
Hey Ksenia. I’m so sorry we couldn’t get to your message earlier. However, there has not been any issues with your unit access.
Hi – this is for Apt 2401. When I filled out the form, ********************
Hi Nithin. Thanks for letting us know. Your response has been recorded.
so windows closed and AC off correct?
Correct.
Do we need to bag energy bars or diet meals that are not refrigerated and are in sealed trays and then boxed?
Hey Anne. Yes, all those items must be double bagged using only the Nylofume bags we provided.
We (#2308) did not move in til Friday last week so we did not get the food storage bags. How do we get them now? Thanks.
I submitted the form last week and was intending to leave a key under the mat. I just bought a lockbox for security reasons. Who do I contact to provide the lock code? Thanks
Hey Gerardo. You can send your code in an email to fumigations@accuratetermitecontrol.com. Be sure to include your full address.
We just moved into our unit, #2308, on the 18th and were unable to attend the Webinar. Who do we contact to get the food storage bags?
Hey Will. The bags were delivered to your doorstep this past Thursday. The webinar can be viewed at the link here https://www.youtube.com/watch?v=PGMiNqaxyZU&feature=youtu.be
Hi this is Will in Unit #2308. We just moved in on the 18th and therefore were unable to attend the Webinar. How can we get the food storage bags?
Hey Will. The bags were delivered to your doorstep this past Thursday. The webinar can be viewed at the link here https://www.youtube.com/watch?v=PGMiNqaxyZU&feature=youtu.be
Hi, Just want to confirm that you received my Lock Box code for 680, Unit 2409.
I do not have a traditional door knob,
so the lock box will be secured on the green metal railing that is 5 feet across from my front door.
Thanks.
Hey Jon. We do have your code. Having your box at the railing will be fine.
Hi! Can you confirm if you received our form for unit 680 #2209?
Confirmed. You’re all set!
Hi Ozzie,
I filled the form for unit 1204. I need to share a problem with my car. I’m not in San Diego and will not be back before mid-September. I’m the only insured person to drive the car. I can not have it left opened as the car automatically closes after a short while (this is a safety feature of the car). There is no food nor medicine nor anything that can be eaten or drunk inside the car. Nobody uses the car. I do not want to have the car towed. What do you suggest to do? If needed, I can have an inspection organized before the fumigation. Thanks and regards.
Hi Gabriel. We wish we could take your word for it, but unfortunately we are still legally mandated to access any vehicles in the building. As far as the auto lock feature, you can disconnect the battery after unlocking it. That way it doesn’t lock up on its own. The other option is to leave the windows down if you are going to leave the battery connected. Vehicle inspections must occur the same day of the fumigation.
Hi – Can you confirm you received the form and lockbox code for #2304? Thx!
Hey Amy. Yes we got it. You’re all set.
Everytime I open this page I don’t see my comment. I’d like to know when I can get the safe inspected prior to the fumigation. thanks.
Dave,
Comments display after being approved to protect user’s sensitive information.
I have a safe in my home. when will it be inspected?
Could you confirm that you have received the information to access my unit? unit is 640 Camino de la Reina #1106.
Prajeet,
Yes, we got it.
Hello I have some propane tanks on my balcony will they be okay for the fumigation or will I have to remove them from the condo ?
Hey George. The propane tanks can stay. Please just be sure that the valves are completely closed.
rio del oro unit #1209
Hello I’d like to change my access info please, reach me at my email.
Thank you,
George Rashid
George,
Please fill out your from on this webpage, we don’t any information from you yet.
Hi this is Annie Choi unit 1403
My lockbox is ****
Annie,
Thank you we update our system. We also update your comment for security reasons.
Hey this is Pete from unit 2112. My lock required the logo button (Ultraloq) to be pressed after the code for it to unlock. The form only allowed numbers so I’m just confirming that the code is actually ******. To lock the door, just hit the Uniloq logo. Thanks
Pete,
We update your comment for security reasons, we also take note and fix our database with your information.
I have a safe which will need to be inspected prior. (resubmitting message in case first got lost).
I was just wanting to confirm the code that i put in the document. should be unit 2107
Please confirm you got form for unit 640, 1310 -thanks
Barbara,
Yes, we got it.
I have a small safe in my unit, #1111
The site for the webinar was blocked by my computer as not secure. I tried two desktop browsers and one phone – all with the same result. Can we get all of the pertinent information from the PDF? Can we still get the food storage bags since we could not access the webinar? This is regarding the Rio Del Oro Fumigation.
meant to say the food storage bags. I am planning to be out of the country 2 weeks prior to this so have to ask someone else to do it for me but need to get all the items now so i can prep before I leave
Hi Jaci. Nylofume bags will be delivered to your doorstep this coming Friday during business hours.
Hi how do i get the fumigation bags. I have a work event the day of the webinar and cannot attend.
I’m an out of state owner. I have a neighbor who has a key to our unit, but the door only locks from the outside. How will Accurate be able to lock up my unit when the fumigation is completed? I will not have the key my neighbor left, because the door would need to be locked afterwards, from the outside. Please advise. My cell is 480-236-8332.
Thanks
Hey Robert. In your case, we recommend placing your key in a lockbox of your own and sending us the code. This way your key can remain secured while also leaving the home locked up.