Rio Del Oro HOA

Thank you for choosing Accurate Termite and Pest Control for your community’s fumigation.

When is my unit being Fumigated?

 

Request your Occupants Fumigation Notice by filling out the webform below

Vacate by:

Tuesday, September 5th, 8 AM

Return after:

Friday, September 8th, 6 PM

Online Webinar

Wednesday, August 16th, 6 PM

This dedicated web portal contains all of the information you need for your upcoming fumigation.

What you need to do:

1. Attend One Townhall Meeting (Find My Meeting Dates)

Sign your disclosure and notice of compliance

2. Bag and Store Perishable Food, Medications, and Supplements

See a list of food items that need to be bagged and bagging instructions below.

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3. Provide a spare key to your unit and leave all rooms accessible

NOTE: All keys are left in your unit with the door locked once we clear your unit. Be sure to have access to your unit other than the key you provide to avoid locking yourself out.

4. Vacate Accordingly

What you need to know:

The entire process is detailed in this video:
Information about Vikane®, the product being used:

English

Español

FAQ's:

The Structural Pest Control Board published the following document with Frequently Asked Questions regarding whole structure fumigation.

54 Comments

  1. Mariza Centenera

    Hi – I have one broken side table drawer in my bedroom that is empty. It cracks open a tiny bit. I am concerned that someone might try to force it open further and break the other drawers. Would leaving it cracked just a little be ok?

    Reply
    • Ozzie Camacho

      Hey Mariza. If you left it open on your own, that would be awesome. Regardless, the guys are being as careful as they can when conducting inspections.

      Reply
  2. Barbara OLeary Nye

    You mentioned that factory sealed glass or metal containers do not need to be bagged, what about factory sealed plastic containers? Do they have to be bagged?

    Reply
    • Ozzie Camacho

      Some companies would suggest that factory sealed plastic containers are okay to leave out, but we strongly recommend that you double bag them. Better safe than sorry.

      Reply
  3. Eva

    Hi,
    Following up on my inquiry on 8/29/2023. Please confirm you have received the lockbox code for Unit **** via email. I emailed it on 8/29/23.
    Thanks.

    Reply
    • Ozzie Camacho

      Hey Eva. We do have your cod on file.

      Reply
  4. Rochelle Vincent

    Hello, my name is Rochelle Vincent.
    I wanted to let you know I have. a crawl space. I don’t know for sure if I need to have cover shoes. You literally have to get down on your hands and knees to get in there. Do I need to make space for you to get in there to look inside there? I also have a drawer next to my bed, the night table. the drawer on the bottom cannot come out unless you end up breaking it. Do I have to have it open anyway? The only way I can do that is to take the top tour out and place it on the bed There’s nothing in that bottom door other than cable cords There is an attic. next to my bed. Um, it’s up top ceiling. Just turn the little tabs on the top and it’ll open. You’re going to need a ladder. I don’t even know what cover shoes look like. I will open up the crawl space for you. Thank you very much, Rochelle Vincent.

    Reply
    • Ozzie Camacho

      Hi Rochelle. Thanks for the heads up. By law, drawers, cabinets, crawl spaces, and attic covers must be left open for fumigation. Best would be for you to leave those spaces open prior to your departure. If the inspectors has to force anything open we cannot make any reimbursements for resulting damages.

      Reply
      • Ozzie Camacho

        Hey Ksenia. I’m so sorry we couldn’t get to your message earlier. However, there has not been any issues with your unit access.

        Reply
  5. Nithin Raghavan

    Hi – this is for Apt 2401. When I filled out the form, ********************

    Reply
    • Ozzie Camacho

      Hi Nithin. Thanks for letting us know. Your response has been recorded.

      Reply
  6. Dottie Coker

    so windows closed and AC off correct?

    Reply
    • Ozzie Camacho

      Correct.

      Reply
  7. Anne Colt

    Do we need to bag energy bars or diet meals that are not refrigerated and are in sealed trays and then boxed?

    Reply
    • Ozzie Camacho

      Hey Anne. Yes, all those items must be double bagged using only the Nylofume bags we provided.

      Reply
  8. Will Rahlmann

    We (#2308) did not move in til Friday last week so we did not get the food storage bags. How do we get them now? Thanks.

    Reply
  9. Gerardo

    I submitted the form last week and was intending to leave a key under the mat. I just bought a lockbox for security reasons. Who do I contact to provide the lock code? Thanks

    Reply
  10. Will

    We just moved into our unit, #2308, on the 18th and were unable to attend the Webinar. Who do we contact to get the food storage bags?

    Reply
  11. Will Rahlmann

    Hi this is Will in Unit #2308. We just moved in on the 18th and therefore were unable to attend the Webinar. How can we get the food storage bags?

    Reply
  12. Jon C

    Hi, Just want to confirm that you received my Lock Box code for 680, Unit 2409.
    I do not have a traditional door knob,
    so the lock box will be secured on the green metal railing that is 5 feet across from my front door.
    Thanks.

    Reply
    • Ozzie Camacho

      Hey Jon. We do have your code. Having your box at the railing will be fine.

      Reply
  13. Laura

    Hi! Can you confirm if you received our form for unit 680 #2209?

    Reply
    • Ozzie Camacho

      Confirmed. You’re all set!

      Reply
  14. Gabriel Guglielmi

    Hi Ozzie,

    I filled the form for unit 1204. I need to share a problem with my car. I’m not in San Diego and will not be back before mid-September. I’m the only insured person to drive the car. I can not have it left opened as the car automatically closes after a short while (this is a safety feature of the car). There is no food nor medicine nor anything that can be eaten or drunk inside the car. Nobody uses the car. I do not want to have the car towed. What do you suggest to do? If needed, I can have an inspection organized before the fumigation. Thanks and regards.

    Reply
    • Ozzie Camacho

      Hi Gabriel. We wish we could take your word for it, but unfortunately we are still legally mandated to access any vehicles in the building. As far as the auto lock feature, you can disconnect the battery after unlocking it. That way it doesn’t lock up on its own. The other option is to leave the windows down if you are going to leave the battery connected. Vehicle inspections must occur the same day of the fumigation.

      Reply
  15. Amy

    Hi – Can you confirm you received the form and lockbox code for #2304? Thx!

    Reply
    • Ozzie Camacho

      Hey Amy. Yes we got it. You’re all set.

      Reply
  16. Dave Buckley

    Everytime I open this page I don’t see my comment. I’d like to know when I can get the safe inspected prior to the fumigation. thanks.

    Reply
    • Alex Benitez

      Dave,
      Comments display after being approved to protect user’s sensitive information.

      Reply
  17. Dave Buckley

    I have a safe in my home. when will it be inspected?

    Reply
  18. Prajeet Kaza

    Could you confirm that you have received the information to access my unit? unit is 640 Camino de la Reina #1106.

    Reply
    • Alex Benitez

      Prajeet,
      Yes, we got it.

      Reply
      • George

        Hello I have some propane tanks on my balcony will they be okay for the fumigation or will I have to remove them from the condo ?

        Reply
        • Ozzie Camacho

          Hey George. The propane tanks can stay. Please just be sure that the valves are completely closed.

          Reply
  19. george h rashid

    rio del oro unit #1209

    Hello I’d like to change my access info please, reach me at my email.

    Thank you,
    George Rashid

    Reply
    • Alex Benitez

      George,

      Please fill out your from on this webpage, we don’t any information from you yet.

      Reply
  20. Annie Choi

    Hi this is Annie Choi unit 1403

    My lockbox is ****

    Reply
    • Alex Benitez

      Annie,
      Thank you we update our system. We also update your comment for security reasons.

      Reply
  21. Pete Dang

    Hey this is Pete from unit 2112. My lock required the logo button (Ultraloq) to be pressed after the code for it to unlock. The form only allowed numbers so I’m just confirming that the code is actually ******. To lock the door, just hit the Uniloq logo. Thanks

    Reply
    • Alex Benitez

      Pete,

      We update your comment for security reasons, we also take note and fix our database with your information.

      Reply
  22. Dave Buckley

    I have a safe which will need to be inspected prior. (resubmitting message in case first got lost).

    Reply
  23. william

    I was just wanting to confirm the code that i put in the document. should be unit 2107

    Reply
  24. barbara o'leary nye

    Please confirm you got form for unit 640, 1310 -thanks

    Reply
    • Alex Benitez

      Barbara,
      Yes, we got it.

      Reply
  25. Buckley,David

    I have a small safe in my unit, #1111

    Reply
  26. Rena Colling

    The site for the webinar was blocked by my computer as not secure. I tried two desktop browsers and one phone – all with the same result. Can we get all of the pertinent information from the PDF? Can we still get the food storage bags since we could not access the webinar? This is regarding the Rio Del Oro Fumigation.

    Reply
  27. jaci

    meant to say the food storage bags. I am planning to be out of the country 2 weeks prior to this so have to ask someone else to do it for me but need to get all the items now so i can prep before I leave

    Reply
    • Ozzie Camacho

      Hi Jaci. Nylofume bags will be delivered to your doorstep this coming Friday during business hours.

      Reply
  28. jaci

    Hi how do i get the fumigation bags. I have a work event the day of the webinar and cannot attend.

    Reply
  29. Robert Rando

    I’m an out of state owner. I have a neighbor who has a key to our unit, but the door only locks from the outside. How will Accurate be able to lock up my unit when the fumigation is completed? I will not have the key my neighbor left, because the door would need to be locked afterwards, from the outside. Please advise. My cell is 480-236-8332.
    Thanks

    Reply
    • Ozzie Camacho

      Hey Robert. In your case, we recommend placing your key in a lockbox of your own and sending us the code. This way your key can remain secured while also leaving the home locked up.

      Reply

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