Rancho San Joaquin

Thank you for choosing Accurate Termite and Pest Control for your community’s fumigation.

When is my unit being Fumigated?

 

This dedicated web portal contains all of the information you need for your upcoming fumigation.

What you need to do:

1. Attend One Townhall Meeting (Find My Meeting Dates)

Sign your disclosure and notice of compliance

2. Bag and Store Perishable Food, Medications, and Supplements

See a list of food items that need to be bagged and bagging instructions below.

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3. Provide a spare key to your unit and leave all rooms accessible

NOTE: All keys are left in your unit with the door locked once we clear your unit. Be sure to have access to your unit other than the key you provide to avoid locking yourself out.

4. Vacate Accordingly

What you need to know:

The entire process is detailed in this video:
Information about Vikane®, the product being used:

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FAQ's:

The Structural Pest Control Board published the following document with Frequently Asked Questions regarding whole structure fumigation.

78 Comments

  1. Boris Entin

    We live at * Montanas ***, Rancho San Joaquin. Our unit is scheduled for the fumigation on *** ***, 2024. In the initial form we chose an option “******” option.
    How could I inform about this change in choices?

    Reply
  2. Nancy May

    Marked on form that key would be under mat. But now have a lockbox. How do I give you the code? Thank you.

    Reply
  3. Nancy May

    Would like to know if tent will enclose only area next to garage wall or extends over sidewalk to patio wall at 6 Palos. Can send pic if needed. Thank you.

    Reply
  4. Arya

    Hey Ozzie, can you confirm if the form for 4 Arboles is received?
    Thanks.

    Reply
    • Ozzie Camacho

      Hey Arya. Yep, 4 arboles has been received. You’re all set!

      Reply
  5. Nancy Wolfe 1 Cerrito

    Ozzie, I have a few questions: 1) Can I leave bubble wrap taped around some of my fine china and lamps or do I need to remove the bubble wrap, so gas doesn’t get trapped inside the bubble wrap? The china has the gold inlay, will the gas do something to the gold.? 2) I store things in clear heavy plastic boxes with lids in my closets, can I leave the lids on or do I need to lift the lids off so gas can dissipate? 3) I have those long matches to light my fireplace and also the BIC Click Fire Starter filled with flammable lighter fluid inside. Do they need to be removed?
    I might have more questions as we get closer to the date of my tenting which is January 16-18, 2024. Thank You and your video presentation was great!

    Reply
    • Ozzie Camacho

      Hi Nancy. Thanks for your questions and also for your patience. The bubble wrap can stay and the gold will remain unaffected. The kids on your plastic boxes can stay as well. Matches, lighters, lighter fluid can all stay. You only need to concern yourself with edible items.

      Reply
  6. Deepen Patel

    Hello, I want to make sure you have received my form for address 3 Cerrito? Also, would you be able to stop by next week as usually I’m home before 8am or after 5:30pm. Need a lot of extra bags for food items as well. I’m available at **** if you need to call or text. Thanks!

    Reply
    • Ozzie Camacho

      Hey Deepen. Sorry about the final notice. That must have been posted by mistake, but we do have your form on file. As far as extra bags, extra bundles come at a $60 charge to cover trip charges and the cost of bags. However, you are welcome to stop by our office to pick up one extra set free of charge with an appointment.

      Reply
  7. Widad

    Hi: I have several items stored in plastic bags including some carpets, cushions, suitcases, etc. in order to prevent dust from getting in them. Can they remain in their plastic bags (they are in black garbage bags). Thanks.

    Reply
    • Ozzie Camacho

      Hey Widad. That’s fine. This items can stay as is.

      Reply
  8. Shihua Chen

    Hi, I am 16 Lago Sud. Would you please confirm my form is submitted correctly? By the way, do I need to move the plant in the patio?

    Reply
    • Ozzie Camacho

      Hey Shihua. We have received your form. As far as the plants, we do recommend you move anything you can. To get a better idea of the layout in your patio, you can send a picture to fumigations@accuratetermitecontrol.com.

      Reply
  9. Melissa Partin

    My mother lives in 10 Lago Norte, which is one of the stack units. I’ve been informed by the HOA that stack unit garages will not be fumigated at this time because they are newer and will be re-roofed at a later time. Can you confirm that the detached garages for stack units on Lago Norte will NOT be fumigated, and therefore no special preparations for items in the garage are necessary? We are planning to store some items that might otherwise need to be bagged in the garage.

    Reply
    • Ozzie Camacho

      Hey Melissa. None of the stand alone garage buildings are currently scheduled for fumigation. You can use your garage for storage as necessary during the fumigation.

      Reply
      • Mari Fujii

        Note that the stack garage buildings *will* be tented, but at a much later time, and separately on a different schedule from the stack home buildings. It’s true that the flat roofs on the stack garage buildings (and on some of the townhomes) are a bit “newer” than our old shingle roofs — though not by much — and will be replaced later on, per the HOA’s Reserve Study schedule. But, the stack garage buildings will still be tented toward the end of the shingle roof project, as part of the HOA’s need to tent *all* buildings for termites, since tenting/termite eradication is long overdue. (The last time the HOA tented for termites was over 15 years ago in 2006-07.)

        Reply
  10. Tom Doherty

    I’m at 6 Lago Norte, can you confirm my forms are submitted properly?

    Reply
    • Ozzie Camacho

      Hey Tom. Your form has been received.

      Reply
  11. Robert Lee Traylor

    Ozzie,
    1. Can you confirm that we have filled in the appropriate paperwork? We are at 2 Cerrito.
    2. We have a patio wood cover that is not connected to the building and is not original to the building. Can you let us know if this will be tented when 2 Cerrito is tented?
    Regards,

    Reply
    • Ozzie Camacho

      Hi Robert. We do have your form on file. For us to give you a better answer regarding the patio, can you please send photos to fumigations@accuratetermitecontrol.com

      Reply
  12. Rachel Arcinas

    Hi Ozzie,

    1) I have lots of plants on my courtyard entrance next to the garage and patio out side our master’s bedroom. Do I need to removed all of them and place them on the

    green grass? I’m not sure what’s included in the tenting.

    We’re scheduled on 10/4/23 for fumigation.

    2) Is there someone from Accurate coming to do inspection prior to fumigation?

    We’ll be out of town for few weeks during that time and if that’s the case I can make make arrangements. Thank you.

    Reply
    • Ozzie Camacho

      Hey Rachel. There is a high chance that those plants would be covered. That seems to have been the trend in your community. We recommend moving anything you wish to keep away from the fumigation. Inspectors do their checks on the very day of fumigation.

      Reply
      • Rachel Arcinas

        Hi Ozzie,

        I have those solar powered led tiki lights on my patio, is it ok to just leave it on?

        Thank you.

        Reply
  13. Dharmendra Bhanage

    Hi Team

    I have question about bagging/not bagging items in zip lock. We have 2 kids 4 years and 14 months. Younger toddler likes to put everything in mouth. Do we need to pack the toys or leave them as is? What precaution should be taken post-fumigation with respect to cleaning/making sure that no remnant of the fumigant is left and can cause harm to kids?

    Reply
    • Ozzie Camacho

      Hi Dharmendra. There is no need to double bag anything that is not considered edible or consumable. Toys can stay as is. The product we are using leaves no residual.

      Reply
  14. Priti Amritkar

    Hi Ozzie, question about items to be bagged/not bagged. I have 2 kids (4 yrs and 14 months old). We have lots of toys (some in xxlarge zip lock bags, some in plastic containers. Do we need to do anything specific to store them? My 14-month-old is teething and puts them (and anything that he sees fit) in his mouth. What precautions we should take post-fumigation to keep kids safe? (wipe down floors, vacuuming carpet etc)

    Reply
    • Ozzie Camacho

      Hey Priti. There is no need to double bag anything that is not considered edible or consumable. Toys can stay as is. The product we are using leaves no residual.

      Reply
  15. Lisa Szal

    I will hand the key to someone in person the day of fumigation

    Reply
  16. Judy bBown

    Ozzie, can we leave photos, in photo albums that have plastic over them?, How about plastic photo slides? Also, can we leave bathroom/kitchen items in plastic drawer containers?

    Reply
    • Ozzie Camacho

      Hey Judy. Photos can be left in their original state. Bathroom and kitchen items also do not require any additional prep work. All that is necessary is to double bag all food and edible items.

      Reply
  17. Brian

    Why can I only select 2 Montanas Norte or 4 Montanas Norte? There are no other options in the drop down list for the form we are required to complete by the 13th.

    Reply
    • Ozzie Camacho

      Hey Brian. So sorry aobut that. We’ll get our IT department to find and fix the issue ASAP.

      Reply
  18. Felicitas Brown

    Our tenting date is July19-21, when will we get the approved bags to use for packing food, etc.? I saw somewhere that there will be a meeting before the date of tenting, when will that be?

    Thank you.

    Reply
    • Ozzie Camacho

      Hey Felicitas. You’ll receive your bags approximately two weeks before your scheduled fumigation. They will be dropped off at your doorstep like a package delivery. The meeting has been prerecorded and posted on this website for your review. It includes all the necessary instructions and some tips to make the process smoother for yourself. If you still have questions after viewing it please do not hesitate to reach out.

      Reply
      • Felicitas Pascual-Brown

        Thank you for your response.

        One more question: I have cameras inside and outside my home, do I need to turn them off and unplug?

        Reply
        • Ozzie Camacho

          You can leave the cameras running and operational during the fumigation. We actually prefer it.

          Reply
          • Felicitas Pascual-Brown

            We still don’t have the bags, please are they coming soon, before the weekend? How many are we getting? if it’s not enough will make a special delivery?

            Thank you

      • Felicitas Pascual-Brown

        Both 2 and 4 Montanas Norte would like to know how many bags will be delivered. Thank you kindly.

        Reply
      • Felicitas Pascual-Brown

        Hey Ozzie,

        Both 2 and 4 Montanas Norte are patiently waiting for the bags, we still don’t have them and were only one week away. Please let us know what’s happening. Thank you.

        Reply
        • Ozzie Camacho

          Hey Felicitas. Thanks for pointing that out. I apologize for the delay. We will have those delivered to you tomorrow. We’ll also drop off an extra to each of you to compensate for the delay.

          Reply
          • Felicitas Pascual-Brown

            I would like to know how many bags were getting because I couldn’t eat all the food in the pantry and refrigerator/freezer. We’re concerned about the limited time we have to pack the items.

            Also, I have a small pond that is on a timer, should that be turned off?

            Please email me the answers ASAP. Thank you so much.

          • Felicitas Pascual-Brown

            Hey Ozzie,

            Thanks for the bags. However, I need another set, please send them by this weekend. Thank you.

  19. Lanette Wasz

    Please clarify if the Occupants Fumigation Notice and Pesticide Disclosure form is to be completed only after the 30 day notice is received by the homeowner or if the form is to be completed now.

    Reply
    • Ozzie Camacho

      Hi Lanette. Correct, the forms are to be complete online after the 30 day notice has been distributed.

      Reply
  20. Jenn

    Hi Team, in the fumigation preparation video @10:30 and 11:00 it mentions that having the gas turned off and on for condos/multi family structures is handled by Accurate.

    Is this correct for the people within stacked units?

    Also the doc mentions having to nail the hot water heater door shut. Is there a preferred way to do this without causing damage?

    Reply
    • Ozzie Camacho

      Hi Jenn. Correct, Accurate is scheduling gas shutoffs and restores on behalf of residents. Water heater closets may be nailed shut if the fumigators cannot secure the door by other means. Usually nailing the door shut is a last resort and is minimally invasive.

      Reply
  21. Judy Brown

    I filled out my disclosure and Notice of Compliance and did not receive an email when you had to cancel our fumigation on May 10th on Solana. I also, did not receive any other information from Accurate as to when you will reschedule the fumigation. I initialed and signed all documents.

    Reply
  22. Mari Fujii

    Don’t forget everyone — read thru our RSJ Fumigation FAQs which answer many of the questions posted here (and more!) —

    https://ranchosanjoaquinhoa.com/file/document/3843084426/1Nrq3AcxG9wlWipb.pdf

    Such as taking out the shelves in your refrigerator and freezer to make more space to place your double-bagged food back in your refrigerator and freezer.

    And what to do if you won’t be home on the 3rd and final day when the tents are removed, to let the SoCal Gas rep into your home to turn the gas back on and perform their safety checks in your home. (Answer: About a week before your building is scheduled for tenting, note the date of the final day of your tenting schedule and have your gas bill on hand. Then call SoCal Gas Company’s Customer Service at
    909-307-7070 and give them your SoCal Gas account # and the combination of your lockbox that will contain your front door key. After they finish, they will return the key in your lockbox.)

    Reply
    • Ozzie Camacho

      Thank you Mari!

      Reply
  23. Jerome F Schammel

    When the Webinar for 11 Solana scheduled?

    Reply
  24. JL Youngs

    How is frozen food handled that is in freezer compartment of refrigerator?

    Reply
    • Ozzie Camacho

      Hey JL. Frozen food will have to be double bagged using the Nylofume bags we will provide.

      Reply
  25. Mari F

    I won’t be home on the third day when the tents are removed and the gas company rep comes by to turn the gas back on in my home. I’ve been told that I can call the gas company and give them the combination lock to my lockbox (which will be used to pass on my housekey to Accurate). But Accurate will leave my housekey from the lockbox inside my home. Should I leave 2 keys in the lockbox so that 1 remaining key will still be there for the gas company to use to enter my home?

    Reply
    • Ozzie Camacho

      Hey Mari. We will only leave keys inside if no lockbox is provided. In your case, we will leave your key back in your lockbox.

      Reply
      • Judy

        Do we need to remove garment bags, dry cleaner bags or other kind of bags from items in our home?

        For example, I have some of my clothes and garment bags and plastic bags wrapped around some appliances in cupboards and photo boxes.

        Reply
  26. Jerome F Schammel

    Will we get a meeting with Accurate before our home is tented?

    Reply
    • Ozzie Camacho

      Absolutely. Your meeting date and time will be communicated to you ahead of the fumigation.

      Reply
      • Jerome F Schammel

        Hi Ozzie, I was wondering if a time has yet been fixed for our meeting on the tenting for 9, 11, 13 Solana beginning on Apr 19? We would like to ask you a few questions to make sure we can get all the kinks ironed out before the tenting. Thanks, Jerry Schammel

        Reply
  27. Jennifer Head

    My name is Jennifer Head i live at 12 Verde (the address field does NOT allow me to put in my address)

    I asked the question on the day of the meeting December 9th and it’s still not clear…
    The Question is:

    I live in a stacked unit my garage is separate ,,,, I would like to move my belongings out of my home into the garage safe from fumigation !

    I would like to start putting things into the garage now so when I hire the movers to move the furniture it won’t be so costly…. I DON’t LIKE ANY CHEMICALS,

    I would like to know now when would you tent my home? Approximately And will you tent the stacked unit garages at a different time … ?

    WHEN WOULD THAT BE ?

    How much time between my home and the garage?

    I AM PUTTING IN NEW FLOORING RIGHT AFTER FUMIGATION AND PAINTING … SO I NEED TO KNOW IF THIS CAN BE DONE AND HOW MUCH TIME DO I HAVE BETWEEN THE TWO,! PLEASE LET ME KNOW AS SOON AS YOU CAN

    Thank you
    Jennifer head 310-528-1350

    Reply
    • Ozzie Camacho

      Hi Jennifer. Your address does not pop up as an option because your building is not scheduled for fumigation and is not expected to be fumigated within the next several months or so. Detached garage buildings are expected to be fumigated on a separate date after the residences. However, we do not yet have exact dates for either your residence or garage building. You will receive a letter from your board of directors with those details once they have been confirmed.

      Reply
      • Jennifer Head

        Hey Ozzie
        As soon as you find out please let me know how much time / how many days between tenting stacked unit home and garage … as I stated I am planning on installing flooring after tenting and since belongings have been removed it makes it easier for installers …. and I don’t want to move back in until old carpet is removed after being saturated with chemicals ! I’m very sensitive to all chemicals …….who ever is deciding please make it at least a couple weeks or more …. PLEASE ACCOMMODATE …. would be SOOO very grateful …
        12 verde

        Reply
  28. Mari F

    Hi Ozzie and Giselle, a homeowner asked about locked filing drawer cabinets — do these need to be unlocked for the pre- and post-inspections when the homeowner vacates the home for fumigation?

    Reply
    • Ozzie Camacho

      Hi Mari. File cabinets are best left unlocked. Should an inspector from the agricultural department arrive to the job site and find the cabinet locked, they could potentially cancel the fumigation.

      Reply
  29. Carolyn Inmon

    I filled out the form but don’t see where I am supposed to sign the disclosure.

    Reply
    • Ozzie Camacho

      Hey Carolyn. You may have only done the check-in portion. You should receive your disclosure form in an email after you’ve checked in. Be sure to check your spam box just in case.

      Reply
  30. MARGIE HENKES

    Should suit cases be left open?
    Also a question about soups or liquids in waxed containers (like 32 ounce chicken stock in waxed, cardboard type container).
    Thank you

    Reply
    • Ozzie Camacho

      Suitcases can stay closed assuming they are not wrapped in plastic. Edible items in waxed containers should be removed or double-bagged using only Nylofume bags. Remember that the only exceptions to the bagging rule are factory sealed glass containers and factory sealed metal cans.

      Reply
  31. Mari F

    Will the formal tenting/fumigation notification letter from Accurate Termite be hand-delivered to each home, or will it be mailed to each homeowner/resident, or both? Also, if the home is rented to tenants, who should sign the Accurate online forms, the homeowner or the tenant? Or both?

    Reply
    • Ozzie Camacho

      A copy will be posted to each individual unit by Accurate as a courtesy to the board. Either the board or management is responsible for mailing a copy out to each resident and offsite owner when their unit is scheduled for fumigation. Tenants should be the first to sign the forms. Landlords are also encouraged to sign and familiarize themselves with what is required of their tenants.

      Reply
  32. Mari F

    Sorry, one more “food prep” question — what about toiletries and personal hygene items in the bathrooms, including items/containers that have already been opened, like shampoos, liquid soaps, facial creams, etc.

    Can these personal toiletry items be left as-is in the home during fumigation? Or do they also need to be bagged in the Nylofume bags?

    And I am guessing that cleaning products and liquid dish soaps and laundry detergents do not need to be bagged in the Nylofume bags since they are not food items?

    Reply
    • Ozzie Camacho

      All hygiene and cosmetic products do not need to be removed or double bagged as they are not considered edible.

      Reply
  33. Mari Fujii

    For food prep — I understand that canned goods (like canned tomatos) and food items in the original, sealed glass containers (like jars of olives) do not need to be bagged in the Nylofume bags provided by Accurate.

    But what about canned sodas or beers, or bottled beers, or bottled water? Can those be left alone in our pantry/closets and not bagged in the Nylofume bags?

    And I guess any containers containing plain water can be left as-is and not bagged, even if the container with water has already been opened?

    Reply
    • Ozzie Camacho

      Hi Mari. Canned sodas and beers can stay as is only if the factory seal is still intact. The same goes for beer bottles. Water and ice can stay as is regardless of their container.

      Reply
      • Mari F

        Thanks! And I guess that goes for unopened wine bottles — they too do not need to be bagged and can stay as-is, even if they are in those wine refrigerators — that unopened wine bottles with their unsealed corks can remain as-is?

        Reply
  34. Lisa Shimahara

    We have a couple of carbon monoxide detectors, one upstairs, one in the basement, are these covered by the fumigation team for fumigation or do they need to be disconnected?

    Reply
    • Ozzie Camacho

      Hey Lisa. Carbon monoxide detectors can plugged into function as usual. The fumigant will have no effect on them.

      Reply

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