Orange Tree Condos

Thank you for choosing Accurate Termite and Pest Control for your community’s fumigation.
Request your Occupants Fumigation Notice by filling out the webform below
Online Webinar

October 4th, 6 PM

Webinar Recorded on Tuesdays

August 23rd, 6 PM

September 6th, 6 PM

September 20th, 6 PM

This dedicated web portal contains all of the information you need for your upcoming fumigation.

What you need to do:

1. Attend One Townhall Meeting (Find My Meeting Dates)

And sign your disclosure and notice of compliance
To receive your allotted Nylofume Bags (20 per unit)
2. Bag and Store Perishable Food, Medications, and Supplements
See a list of food items that need to be bagged and bagging instructions below.
English
Español
3. Provide a spare key to your unit and leave all rooms accessible
NOTE: All keys are left in your unit with the door locked once we clear your unit. Be sure to have access to your unit other than the key you provide to avoid locking yourself out.
4. Vacate Accordingly

What you need to know:

The entire process is detailed in this video:
Information about Vikane®, the product being used:

English

Español

FAQ's:

The Structural Pest Control Board published the following document with Frequently Asked Questions regarding whole structure fumigation.

144 Comments

  1. LS

    Will plants on the balconies be unharmed?

    Reply
    • Ozzie Camacho

      No, plants in the balconies will sustain damage if not removed.

      Reply
  2. Pamela Brown

    Can you pick the key up the morning your starting the tenting?

    Reply
    • Ozzie Camacho

      Hi Pamela. Sure. Just be sure to leave it under the mat on your way out.

      Reply
  3. Ash

    We have a water filtration system under the kitchen sink.
    Will the water be drinkable after the fumigation?

    Reply
    • Ozzie Camacho

      Yes.

      Reply
  4. CC

    Where are the house keys kept during fumigation? Do you hold on to them while our homes are tented? Please confirm they are secure and not left under the door mat for the duration of the fumigation process.

    Reply
    • Ozzie Camacho

      Keys will be locked up and secured by the fumigators during Fumigation. We will not be leaving them on the property unsecured.

      Reply
  5. Kiyomi Yamada

    My house fumigation date is October 14th. 2more days left in process. I’m sorry still I haven’t get your email. I might mistake my email address. Please send me email as soon as possible. thank you.

    Reply
    • Ozzie Camacho

      Hey Kiyomi. It looks like your email may have been input incorrectly. Giselle will be reaching out to you directly.

      Reply
  6. Shaheen Ali

    Hi Ozzie,
    I’m allergic to fumes and sprays, is it safe to come home on 10/17/2022 or stay outside and come back the next day on 10/18/2022? Also, can I lock my clothes in the suitcases and make sure no one touches them during the inspection?

    Reply
    • Ozzie Camacho

      Hey Sheehan. You don’t have to stay out any longer than the expected 6pm return time. Your home will be fully ventilated before anyone in the phase will be allowed to return home. As far as putting your clothes in a suitcase, your clothes will be more efficiently ventilated if they are not contained in a suitcase. However, it won’t be a problem if you did so anyway.

      Reply
      • Charlie

        Hello, I wanted to know on the last day, will our homes be ventilated, ie. leaving the windows open for us or could we request that?

        Reply
        • Ozzie Camacho

          Hey Charlie. If you’d like us to leave your windows open, please note that on a big sheet of paper taped directly to each of the windows you want to remain open. Either way, the home will be fully ventilated before we leave.

          Reply
  7. Sebastian M

    Hello,
    I have not received my nylon bags, yet. I am in phase 4 (Orange Blossom, Building 20)

    Can you also tell me if you are missing any forms from me?

    Reply
    • Ozzie Camacho

      Hey Sebastian. Looks like we have everything we need from you. Thanks for checking in. As far as getting you your bags, we will reach out to you directly in an email.

      Reply
  8. Sebastian

    Hi,
    I am in phase 4 and have not received the nylon bags, yet (461 Orange Blossom).
    Can you also letting me know if you need anything else from me?

    Thanks,
    Sebastian M

    Reply
    • Ozzie Camacho

      Hey Sebastian. Looks like we have everything we need from you. Thanks for checking in. As far as getting you your bags, we will reach out to you directly in an email.

      Reply
  9. Isa N

    What are my options if there is no way I cannot provide a key at 8AM on Friday, October 14th as I will not be at my apartment at that time?

    Thank you

    Reply
    • Ozzie Camacho

      HI Isa.
      1. You can turn in a spare key on the morning of the fumigation by leaving it under your doormat.
      2. You can leave it in a lockbox and email us the code as soon as possible.
      3. You can email us your electronic deadbolt code instead of a house key.

      Reply
  10. Jane

    I know you said weapons should be removed.
    Does that include knives, such as collectors , large, the kind that May hang on a wall? Swords… etc..
    need to know as we are due by this Friday

    Reply
    • Ozzie Camacho

      Hi Jane. Leaving weapons behind will not halt the fumigation, but we do strongly encourage the removal of those items as well as any other valuable. We cannot account for the security of the buildings during fumigation.

      Reply
  11. Johnathan Fisher

    Hello, we have some pumpkins in our unit for decoration. Can we leave these inside during the fumigation, or will they be removed? Thank you!

    Reply
    • Ozzie Camacho

      Hey Jonathan. Great question. I’d say remove the pumpkins. Should we have a county inspector arrive, they will consider those edible and will halt the fumigation until they are removed.

      Reply
  12. Shannon

    Hi, are factory sealed wine bottles ok to not be double bagged? Thank you

    Reply
  13. Shannon

    Hello, will factory-sealed wine bottles be ok on the counter without being double bagged? Thank you

    Reply
  14. Question

    If I can make a suggestion, it is not a very good idea to put all this information on a public website. Everyone will know when and where the fumigation takes place? At least there should be some type of password or restricted access.

    Reply
  15. DNS

    How did the first round of fumigations go?
    Any problems or complaints from anyone, maybe from those of you that have already gone through the process?
    Maybe something we missed or maybe we can learn from them?
    I noticed that many plants died even if they were away from the wall(building).
    How far away should they have to be?

    Reply
    • Ozzie Camacho

      Phase one went well. The work was able to be completed as scheduled. A couple of things your neighbors did well was providing key information well in advance which allowed us to work without need for a locksmith. Common mistakes neighbors made was not properly double-bagging their food as instructed. The biggest issue we ran into was people approaching the work area and entering the building before the specified 6pm return time. This could potentially be dangerous as we cannot promise safe living conditions until 6pm on return day.

      Reply
      • Nicole

        Hello, do you guys actually go through the fridges? If you do so, do you throw away the food?

        Reply
        • Ozzie Camacho

          Hey Nicole. Yes, fridges and freezers also get inspected. Food will be thrown out at your expense only if it is not properly double bagged using only the Nylofume bags we have provided.

          Reply
  16. Questions

    1. What is the exact dose of Vikane you are planning to use (in terms of oz-h, or 1x, etc)?
    2. Based on the disclaimer form, is it correct that the building will be covered and Vikane fumigant will be introduced on the very first day?
    3. How many hours or days will Vikane be present in our building?
    4. How do you ensure that Vikane has dropped to a safe level for us to enter back into the building? Do you use any equipment to check the level of Vikane in the building to confirm it safe for us to enter back into the building?
    5. Will the fridge or freezer need to be turned off?
    6. Would you need us to be away for additional days, if there is just normal rain during that weekend? Just wondering how bad it needs to be in terms of rain/wind in order to trigger the delay.
    7. Do we need to alert the Irvine Police department? Not sure if they will stop by more frequently to check on our homes.

    Reply
    • Ozzie Camacho

      Hi Candy. The exact dosage can only be determined on the morning of the fumigation as it is dependent on wind speed, ground temperature, size of the building, soil conditions, as well as several other factors for which we cannot immediately predict accurately. The fumigant will be dispersed into the building the same day you vacate. The number of hours it remains will also depend on some of the aforementioned factors. A special testing device is used to detect fumigant levels at parts per million. Reentry into your home is allowed only after the building is cleared by the licensed fumigator AND the gas company technicians have completed their own inspections for the entire phase. Refrigerators can stay on. We do not expect for you to stay out more days than has already been communicated. It is unto each individual homeowner whether or not to advise local law enforcement of the work. However, please be aware that we are not authorized or licensed to provide security.

      Reply
      • Candy

        Thanks Ozzie!

        Reply
        • Ozzie Camacho

          My pleasure!

          Reply
      • Question

        Does the water heater need to be turned off?

        Reply
        • Ozzie Camacho

          Yes. The gas company will be taking care of that for you.

          Reply
          • Carmen Nunez

            Ozzie, is the gas company going to start the water heaters too or they’re just going to turn them off? Please let me know

          • Ozzie Camacho

            Hey Carmen. The gas company will first inspect the gas lines to the water heaters. If all is in order, they will turn it back on.

  17. Isa N

    Hi!
    When, where do I drop off the key? How do I get it back? What am I allowed/not allowed to leave on my apartment when it is fumigated?

    Thanks!

    Reply
    • Ozzie Camacho

      Hi Isa. Keys will be collected no earlier than the morning of your fumigation. Please do not bring your key to any office before then. If you have already submitted your Occupant’s Fumigation Notice form, you should have been sent a follow up link that will give you options for key arrangements. As far as what to leave in the apartment, please review one of the recorded webinars found on this site or you can attend an upcoming live webinar. Those details are covered extensively in either.

      Reply
  18. N.O.

    Hello,

    I would like piece of mind and I will be putting all my clothes from my closet, stuffed animals, and picture frames from the wall onto my bed and I’ll cover it up with a plastic sheet.

    Please let me know if this could be a possible inconvenience.

    Reply
    • Ozzie Camacho

      Hi Nicole. It would be best to NOT put plastic covering over your items if they are not food items. Doing so would make it difficult to ventilate the fumigant out of your unit when it comes time to ventilate the building. The best thing you can do with all your clothes, stuffed animals, and picture frames from the wall is to leave them exactly where they are.

      Reply
  19. Mike S

    Can we just leave all the doors unlocked so we don’t have to give you a spare key? Then you can just lock the doors when you’re done.

    Reply
    • Ozzie Camacho

      Hi Mike. We need to be able to lock the door after the first inspection and then regain access for the final inspection. A spare key or code would be required.

      Reply
  20. Tony

    Hi,
    I have a cat and was wondering if I need to do anything with their litter box. Would it be safe to leave litter inside or should I empty it prior to the fumigation?

    Reply
    • Ozzie Camacho

      Hi Tony. The litter box can stay as is. No need to remove it.

      Reply
  21. Patrick

    What is recommended for sheets sealed inside giant ziplock bags stored inside a plastic bin?

    Reply
    • Ozzie Camacho

      Hey Patrick. Sheets sealed inside giant ziplock bags stored inside a plastic bin are fine to leave as is assuming you don’t access them very often. For added peace of mind, you can remove the sheets from the containers if you wish.

      Reply
  22. LWC

    I received an email last night from Accurate saying that the notice posted on our door recently regarding the the OFN form is due September 20th at 5pm and not Aug 23. See below.

    “We just wanted to clarify that the notice letter states that your Occupant’s Fumigation Notice form is due August 23rd. Please note that the date is incorrect. Your actual due date is September 20th at 5pm.”

    My building is being fumigated 16-19 but you want the form on the 20th? Is this email ‘Notice Letter Due Date Correction’ still incorrect? I certainly hope you have not changed dates for Building 39 to be fumigated….?

    Reply
    • Ozzie Camacho

      Hey LWC. The email that went out yesterday was mean for phases 4-6. If you are in phase 1,2, or 3 you can ignore the message.

      Reply
      • Rian

        How would we know that Accurate already has all of our info and things they need from us? Will Accurate team reach out to us directly when there are missing info or items?

        Reply
        • Ozzie Camacho

          Hey Rian. We will reach out if we are missing anything. But It looks like you’re all set.

          Reply
  23. Wes

    Do items in the freezer need to be bagged and can they be left in the freezer either way?

    Reply
    • Ozzie Camacho

      Hey Wes. Freezer and fridge items DO need to be double bagged using only the nylofume bags we have provided. Once properly double bagged, they can go back in the Freezer and fridge.

      Reply
  24. August Chen

    Hi there. I have a few more questions please. so shall I understand that all food and eatable items need to be bagged EXCEPT water? i have open water bottles in the refridge, and also two big packs of bottled water in the kitchen, are they safe leaving there without bagging? also how about toothpaste? I know it’s not eatable, but they are put into the mouth, so I am not quite sure this one.

    so when we are bagging the food, what kind of seal is required? robber band is ok? taping is ok? but no matter whether robber band or taping, it will still have some gas that air can get in. is it really safe for food being bagged just like that?

    can Microwave door remain close?

    Reply
    • Ozzie Camacho

      Hi August. Correct. Water does not need to be double-bagged regardless of where it is. Toothpaste is not considered edible and does not need to be bagged. Rubber bands are okay to be used for sealing the bags. Click on the link below to view the bagging instructions video.
      https://youtu.be/gT2WSkW71Vs?t=402

      The microwave can stay closed.

      Reply
  25. August Chen

    hi Ozzie, I have a few more question please. so shall I understand that as long as they are food or anything that are eatable(like medicine etc), they all need to be bagged EXCEPT water ( even they are open bottle water in the refrigerator)? I have two big packs of bottled water in my kitchen as well.

    and you said that dishes/plates are all good and no need to be bagged, so how about the toothpastes? no need to be bagged (as long as they are not eatable)??

    How the fumigation works as the gas is very harmful? why dishes/plates don’t need to be bagged and even washed after the fumigation as we will use them to put the food on, while the food needs to be bagged?

    Reply
    • Ozzie Camacho

      Hi August. Your first paragraph is correct. Edibles must be double bagged using only the Nyloume bags we have provided with the exception of water and ice. All other items including hygiene and cosmetics do not need to be double bagged as the gas does not leave a residual. Double bagging your food is a law set in place as an added safety measure.

      Reply
  26. Johnny Wilson

    We have factory sealed juice boxes and protein shakes, also our other food item are stored in sealed hard plastic containers already (due to a mouse issue prior) Do we have to bag these items. Also if food is still in its original factory sealed containers unopened in the fridge and freezer, do they have to be bagged. I understood it to only mean “opened uncovered ” food items. How do I get additional bags? I assume, our safe does not need to be open

    Reply
    • Ozzie Camacho

      Hey Johnny. Nylofume bags are the only containers allowed for food storage when conducting a fumigation. Only glass containers and metal cans can stay as is if they are still facotry sealed. All other items like juice boxes and bags of dry goods must be stored in Nylofume bags. The safe does need to be opened and inspected prior to fumigation. Please email us at fumigations@accuratetermitecontrol.com to coordinate the purchase of additional bags and the inspections of your safe.

      Reply
  27. Felix

    Hi, I’m on phase two, and I’ve submitted the form during the webniar, but I haven’t got any bags. Please let me know how I can request another bag drop.

    Reply
  28. Mandana

    I’ll see you day of fumigation to hand you a key

    Reply
  29. Holly

    Hi, “Request your Occupants Fumigation Notice by filling out the webform below” is not sending my email any document from PandaDoc. I’ve sent an email to your address but have not received any response. I’ve checked my spam folder and tried two different email addresses but still do not see any email document, please help.

    Reply
  30. Holly

    I’ve filled out your webform on this site for the Occupants Fumigation Notice, and I have not received an email. I’ve tried two different web browsers and two different email addresses and checked my spam folder, but didn’t see anything from you.

    Reply
    • Alex Benitez

      Hello Holly,
      We found your entry on our web form, but we don’t have unit 211.
      Could please confirm your unit number?
      Thanks,

      Reply
  31. Brian

    Your site is either broken or not displaying a clickable link to the web form you are requiring us to fill out. I’ve tried three different browsers and two different devices. Please fix this or just email me a form.

    Reply
    • Alex Benitez

      Brain,
      Please try again.

      Reply
  32. Michael Rydzynski

    I am a longtime homeowner and resident of Orange Tree Condominiums. I don’t remember the last termite fumigation to be this complicated: just vacate for four days and nights. There was no requirement to leave a spare key for the fumigator to access all my rooms. Isn’t that an invasion of privacy? I certainly feel like it is. I won’t have anything like jewelry (which I don’t own anyway), but I can’t take everything with me. And I’m not going to leave my spare under the mat or in the water heater closet: I need to hand the key directly to the Project Manager (who I don’t know) or whoever will be walking around my condo investigating after fumigation. It’s too late now, but can’t the next fumigation use that orange-flavored gas that’s safe around humans but still toxic to termites? This gas can’t possibly be much good if we need to have fumigation redone every ten years or so.

    Reply
    • Ozzie Camacho

      hey Michael. Fumigation regulations have changed over the years. The preparation process we have communicated to you is the same process you’d have to follow regardless of the company. Fumigations may also differ depending on the target pest and the product being used. You also have the option of securing your key in a lockbox if you’d rather not leave it under the mat. There are no options for flavors of fumigant as any fumigant used is potentially harmful for humans. It is not safe for humans to be around which is why you are required to vacate accordingly. Fumigation for termites is also not a preventative treatment.

      Reply
  33. Anne dice

    I only received 19 bags. Also I would like to pay for 20 more.

    Reply
    • Ozzie Camacho

      Hi Anne. We will reach out to you to coordinate purchasing more bags.

      Reply
  34. Z

    I tried to attend Sept 6 meeting but it has been ‘authorizing’ forever. I tried to listen to the recording but it appear to be cut off suddenly at Q/A. Do you have a makeup webinar or complete recording somewhere?

    Reply
  35. Jessica

    Hi Ozzie,
    I have not received an email with instructions on how to provide a key prior to the date of fumigation. If I filled out my form on 8/23, should I have already received an email?

    Thanks!

    Reply
    • Ozzie Camacho

      Hey Jessica. Can you please give us your address? We’ll need it to reference your unit profile and identify the issue.

      Reply
  36. Jen

    Hi, I have a few questions:
    1. I received a “signature certification” after I submitted my “Occupant’s Notice”…does that mean it has been confirmed I have completed it?
    2. I have boxes of Glucerna Shake that are unopened and individually sealed, but they are in plastic bottles…do they need to be bagged/removed?
    3. Should opened glass bottles such as red wine vinegar, olive oil be bagged? What about if they are opened plastic bottles?
    4. I understand unopened glass bottles or unopened cans do not need to be bagged, but what about unopened food that are in plastic bottles such as apple/orange juice?
    5. I have multiple cardboard boxes and plastic storage containers I used to store holiday items and other items…do they need to be opened?
    Thank you

    Reply
    • Ozzie Camacho

      Hey Jen. The confirmation should be enough for your form submission. We can pinpoint down to your unit to double check if you’d like. Glucerna shakes are fine to leave out as long as they are factory sealed. Any other containers that have been opened should be double bags using only the Nylofume bags we provide. Unopened glass containers can stay as is. Same for factory sealed canned goods. Cardboard boxes and other storage boxes do not need to be emptied out.

      Reply
  37. August Chen

    Question 1: I have an attic in the house on the top, do I need to open the attic besides open all other drawers before I leave the house?

    Question 2: Also, how about the smoke detectors? they are on the whole time , just so you know. do I need to do anything about the smoke detectors in the house?

    Question 3: for the gas shutdown, do residents need to contact gas company to shut down on our own??

    Reply
    • Ozzie Camacho

      Hey August. Attics are recommended to be left open if possible. Smoke and carbon monoxide detectors can stay as is. We have already scheduled gas shut offs with the gas company on your behalf.

      Reply
  38. Scott

    Hello, does Vikane work on regular ants too?

    Reply
    • Ozzie Camacho

      Hey Scott. Vikane will do little to nothing to get rid of ants. It’s designed to specifically target termites. You may still have a lingering ant problem after the fumigation. We’re happy to treat your home for ants after the fumigation as a separate service.

      Reply
  39. J

    Hi, I have a few questions:
    1. I recieved a “signature certificate” after I submitted my “Occupant’s Notice”…does that mean it has been confirmed I completed it?
    2. I have boxes of Glucerna Shake that are unopened and individually sealed, but they are in plastic bottles..do they need to be bagged/removed?
    3. Shoud opened glass bottles such as red wine vinegar, olive oil be bagged? What about if they are opened plastic bottles such as coconut oil or or peanut butter should they be bagged?
    4. I understand unopened glass bottles or unopened cans do not need to be bagged, but what about unopened food that are in plastics such as soda in plastic bottles or apple/orange juice in plastic bottles?
    5. I have multiple cardboard boxes and plastic storage containers I used to store holiday items and other items, do they need to be opened?
    Thank you!

    Reply
    • Ozzie Camacho

      Hey J. The confirmation should be enough for your form submission. We can pinpoint down to your unit to double check if you’d like. Glucerna shakes are fine to leave out as long as they are factory sealed. Any other containers that have been opened should be double bags using only the Nylofume bags we provide. Unopened glass containers can stay as is. Same for factory sealed canned goods. Cardboard boxes and other storage boxes do not need to be emptied out.

      Reply
  40. DEB

    I have not received my bags.
    When do I expect to get them?

    Reply
    • Ozzie Camacho

      Hey Deb. Bags for phases one and two were delivered this past Friday to each doorstep. Phase three will receive their bags this coming Friday. Can you confirm what phase you are in?

      Reply
  41. Ashkan Sadeghi

    My lockbox for the keys is inside the water heater closet, which does not have a lock itself.
    The closet is outside the unit.
    Is that OK?

    Reply
  42. Matthew Asher

    Will there be a captioning service / transcription during the webinar session for September 6th, Tuesday?

    Reply
    • Ozzie Camacho

      Hey Matthew. Unfortunately, we don’t have captioning capabilities. But we will be recording the meeting so that you can reference as you please.

      Reply
  43. Sumit Jha

    Hey, I was not here for a few weeks and came back to this notice. I am not able to find the web form. I see “Request your Occupants Fumigation Notice by filling out the webform below” at the top of the page, but there is not form below it. Is it a bug or has the request period expired?

    Reply
    • Ozzie Camacho

      Hey Sumit. It may have been a slow internet connection that didn’t completely load your website. The webform is currently up and running. Once you complete it with all the necessary information, you will receive further instruction in an email.

      Reply
  44. Ash

    1) I have a gun safe, do I need to empty it and leave the door open?

    2) What day is the latest I can give my door code on the link that was emailed to me?

    Reply
    • Ozzie Camacho

      Hi Ash. We sent you a private message regarding the safe. As far as getting us the code, the latest you can provide it is 5 business days before your scheduled fumigation.

      Reply
      • Ash

        Hi Ozzie,

        I just checked my email and haven’t received an email from yall regarding my gun safe.

        Reply
  45. ashley

    I have a gun safe, do I need to take my guns with me? It’s alot to take.

    Reply
    • Ozzie Camacho

      Hi Ashley. We sent you an email to discuss this further in private.

      Reply
  46. Brett H

    Hi, I have not received any emails and I do not see any option to fill out a web form on this website. I have been gone and just saw the notice today. How can I fill out the form and receive my bags?

    Thanks.

    Reply
    • Alex Benitez

      Brett H.

      Please fill out the web form on the site.
      The Form says at the top: Request your Occupants Fumigation Notice by filling out the web form below”
      After you fiil out this webform, you will get an email with a unique link for PandaDoc to fill out your “Occupants Fumigation Notice and Pesticide Disclosure”
      please let me know if that work.

      Reply
  47. Sandy

    Hi, how many bags are we getting? Are we able to request more if needed? Thanks.

    Reply
    • Ozzie Camacho

      Each unit is allotted 20 individual Nylofume bags courtesy of your board of directors. This gives you ten sets of food storage. Additional bundles can be purchased at $60 per bundle.

      Reply
  48. Deb-

    Not to sure about the patio area. I can leave my items on the patio correct? But do I have to move them away from the wall? Our patio has an overhang and I am assuming the tent just hangs over the end of the roof/overhang?
    Also and more important, we DO NOT have keys for the back patios. they are sliding glass doors and screens. I cannot leave you a key, therefore.
    I do not wish to leave my sliding door unlocked for the 4 days.
    Is the front door keys sufficient for you to enter?
    Also I have a tall dresser in my closet. I will leave the drawers open, but I do not have to take out do I? There is plenty of access for spraying or whatever it is you are doing?
    Also, boxes under the bed have to be removed, uncovered, open? Please explain completely. I am not that young and healthy and this is quite a difficult thing to do. Thank you for your Help…

    Reply
    • Ozzie Camacho

      We are expecting to cover the entire patio and balcony. If you choose to remove your plants, they are best left as far away from the building as you can get them. The ideal spot would be an empty parking space.

      We only need front door keys. Your dresser can stay in the closet. Your boxes under the bed can also stay where they are.

      Reply
  49. Dina

    Where do you make arrangements for key drop off the day before fumigation?

    Reply
    • Ozzie Camacho

      We cannot take keys any earlier than the morning of the fumigation. Be on the lookout for an email walking you through the key instructions. You should receive it shortly after successfully completing your online form.

      Reply
  50. Abby Telleria

    Hi Ozzie,
    Will we need to remove or bag our internal water dispenser filter located inside our refrigerator?

    Reply
    • Ozzie Camacho

      The water dispenser filter can stay as is. No need to remove it.

      Reply
  51. LWC

    It was said in the webinar that we don’t have to remove plants, just water them well. But the PandaDoc says we have to. Which is true?

    Also, whose choice was it to do this fumigation over the weekend? If you don’t work Sundays, why couldn’t this be done during the week therefore the entire process would be only 3 days, 2 nights instead of 4/3?

    Where are we supposed to tell you about where the key will be left? The webinar said it would be asked on the PandaDoc, but I did not see it there. Is it possible to wait until you show up Friday morning to hand someone the key?

    Reply
    • Ozzie Camacho

      We recommend that you remove plants as you wish. However, it is not a requirement. The fumigation dates is dependent on several factors such as the availability of the fumigators, our own availability to coordinate between the fumigators and all the affected residents, and the availability of the gas company to dispatch the necessary amount of technicians to service such a large community. As far as submitting your key, you will receive a separate email after your your form (the PandaDoc) has been completed. That email will walk you through the instructions for providing a key.

      Reply
  52. CONNIE M LEE

    Hello, I’m unable to attend any of the webinars. Is there a recording available?
    How am I to provide a spare key?

    Reply
  53. A Tribe Called Quest

    Can I kick it?

    Reply
    • Ozzie Camacho

      Yes you can.

      Reply
  54. Ute Hertel

    I have a trunk, large basket and small wooden chest filled with holiday ornaments and notebooks, maps and other such items. Do I need to remove all decor that is on them and open their lids so you can inspect them?

    And do I need to leave all drawers and cabinet and closet doors open?

    Reply
    • Ozzie Camacho

      You don’t need to remove those items from the trunk. We do recommend you leave the lid ajar for easier ventilation. We do recommend you also leave drawers and cabinets open.

      Reply
  55. Diana Coad

    I DON’T know if I filled out the form correctly or what else I have to do to get my bags.?

    Reply
    • Ozzie Camacho

      Hey Diana. You should have received an email confirmation if you filled out the form correctly. That’s all you need to do to get your bags.

      Reply
  56. Shannon

    Hi, I am a tenant here in the Orangetree Condos. The paperwork mentions this 4-day evacuation is “at the homeowner’s expense” Therefore my question is, are you in communication with the homeowner as well regarding this? How am I supposed to cover the expenses of being displaced from my home?

    Reply
    • Ozzie Camacho

      Hey Shannon. Your community’s management is notifying all off-site owners. Coordinating expenses for accommodation. We suggest reminding your landlord anyway incase they missed the mailer.

      Reply
      • Rob

        Ozzie – regarding “coordinating expenses for accomodation” Pls clarify and elaborate

        Reply
        • Ozzie Camacho

          Hey Rob. Your HOA is paying for the fumigation. Individual homeowners are responsible for their own accommodations and included expenses. Tenants are encouraged to coordinate with their landlords.

          Reply
  57. Deb

    Where are the forms that are supposed to be completed ? I am logged in and so not see them .
    Whom will we turn the keys into? and when? And how will we get the keys back?

    Reply
    • Ozzie Camacho

      Hey Deb. First you have to input your contact information in the form above on this website. Then you’ll be emailed your form.

      Reply
  58. Brent Chow

    Where do I find the occupants notice form on the website?

    Reply
    • Accurate Termite and Pest Control Fumigation Team

      Hello Brent,
      Please fill out the web form below “When is my unit being Fumigated?” and shortly you going to receive an email with more information.
      Thanks,
      Accurate Termite and Pest Control Fumigation Team

      Reply
    • Fred

      Can I leave my fish and fish tank during the fumigation?

      Reply
      • Ozzie Camacho

        HI Fred. You must take the fish with you in order for us to proceed with the fumigation as scheduled.

        Reply
  59. Vicki lee

    Who is responsible covering furnitures, clothings ,pictures & cabinets prior to fumigation ? Do i need to special wash my dresses, clothings ,furnitures & household goods? Please hold public meeting for open questions for smooth fumigation

    Reply
    • Ozzie Camacho

      There is no need to cover furniture, clothing, pictures & cabinets prior to fumigation. There is also no need to wash anything after the fumigation. Pleas be sure to attend one of the scheduled meetings listed above in this website.

      Reply
  60. Catherine Bluner

    I do not see any form on this website that I could possibly complete by August 23 at 5:00 pm

    Reply
    • Accurate Termite and Pest Control Fumigation Team

      Hello Catherine,
      Please fill out the web form below “When is my unit being Fumigated?” and shortly you going to receive an email with more information.
      Thanks,
      Accurate Termite and Pest Control Fumigation Team

      Reply
  61. Kerry Rea

    My problem is I’m leaving on vacation September 2 And not returning until September 16I’m scheduled for tenting September 16 when and where can I get my bags cause I need them a couple weeks ahead of time along with giving my key to somebody for the house And I could not locate the occupant notice form even though I signed up for the webinar. I need to get these items in advance obviously before I go on vacation thank you

    Reply
    • Ozzie Camacho

      Bags will be delivered to your doorstep two weeks before your fumigation. We cannot take keys any sooner than the morning of the fumigation. We recommend leaving your key in a lockbox and providing us with a code. The form can be filled out by completing the part of this website titled “When is my unit being Fumigated?” and shortly after receive an email with more information.

      Reply
  62. Yin, Xiaorong

    1. Where and how to Attend One Townhall Meeting?
    2. Where do I Pick up your allotted Nylofume Bags?
    3. Where is completed occupant’s notice Form?
    4. Do you have online webinar meeting in 08/23/2022?

    Reply
    • Ozzie Camacho

      1. Meetings can be attended by clicking on the webinar link on above on this website. Meeting dates are posted as well.
      2. Nylofume bags will be delivered to your doorstep. Exact delivery dates will be given during the webinar meeting.
      3. Please fill out the web form below “When is my unit being Fumigated?” and shortly you going to receive an email with more information.
      4. Yes, we hope to see you there.

      Reply

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